West Chester Hospital in West Chester, OH - Information and Ratings - YourHealthMatters


Hospital Profile

West Chester Hospital

7700 University Drive
West Chester, OH 45069
Phone: 513-298-3000


Services Offered:

View this hospital's website for a full list of the services offered.

Patient Access to Health Record:


Insurance Accepted:

Aetna, Anthem, Assurant Health, Beech Street, Blue Cross/Blue Shield, Caresource, Center Care Health Benefits Programs, Cigna, Concert Health Plan, Direct Care America, Emerald Health, First Health / Coventry, Great West, Healthspan, Humana, Klais Health Network, Medicaid, Medical Mutual of Ohio, Medicare, Molina, Ohio Health Choice, Provider Select, Sagamore Health Network, Three Rivers Provider Network, Tricare / Champus, United Healthcare, USA Managed Care Organization (USA MCO), Workers Compensation

*Check with your insurance provider to verify that your specific plan is accepted at this hospital.

Quality Improvement Programs:

(as reported by this hospital)

West Chester Hospital participates in several quality improvement programs, including: the Regional Harm Reduction Collaborative, which focuses on reducing falls and bedsores in the hospital; the Accountable Care Transformation Leadership Committee, which helps patients manage their conditions after they leave the hospital; the Hospital Engagement Network (HEN), which works to improve the quality and safety of health care facilities and reduce costs by sharing best practices; as well as our internal Service Excellence and Patient Experience Performance Improvement teams, which evaluate systems and processes inside West Chester Hospital and work to make changes designed to provide the highest quality of care to our patients.


American College of Radiology, Breast Ultrasound; American College of Radiology, Vascular Imaging; CMS/ODH; American College of Radiology, Mammography; American College of Radiology, Computed Tomography; American College of Radiology, MRI; American College of Radiology, Nuclear Medicine; American College of Radiology, Ultrasound; College of American Pathologists; The Joint Commission; CLIA – Clinical Laboratory Improvement Amendments; Ohio State Board of Pharmacy – Terminal Distributors License; DEA (Drug Enforcement Agency) License

profile updated: July 1st 2013

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Compare this hospital with other hospitals in the Greater Cincinnati area.

West Chester Hospital

This shows how well area hospitals did in providing care compared to the national average for hospitals across the country.


Care that considers patients' needs and wants


Doctor-Patient Communication 82.0% 83.0%
Nurse-Patient Communication 79.0% 83.0%
Receiving Help When Wanted 68.0% 68.0%
Discharge Information 86.0% 87.0%
Communication about Medicines 64.0% 66.0%
Quietness of Hospital Environment at Night 61.0% 71.0%
Cleanliness of Room and Bathroom 74.0% 74.0%
Pain Management 71.0% 75.0%
Overall Rating of the Hospital 71.0% 81.0%
Overall Recommendation of the Hospital 71.0% 84.0%


During Hospital Stay
Overall Effectiveness Score 96.5% 98.1%
Overall Surgical Care 98.4% 98.9%
Beta Blocker Prescribed 98.0% 99.0%
Received Medicine to Prevent Infection at the Right Time 99.0% 98.0%
Appropriate Medicine to Prevent Infection 99.0% 99.0%
Medicines to Prevent Infections Stopped at the Right Time 98.0% 99.0%
Received Treatment at the Right Time to Prevent Blood Clots 99.0% 99.0%
Overall Heart Failure 97.3% 95.9%
Discharge Instructions 95.0% 87.0%
Evaluation of Heart Function (LVF Assessment) 99.0% 100%
Medicated for Heart Dysfunction (ACE Inhibitor or ARB for LVSD) 97.0% 98.0%
Overall Heart Attack or Chest Pain 98.8% 97.9%
Aspirin Prescribed at Discharge 99.0% 99.0%
Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes of Arrival 55.0% Not enough
information to report
PCI Received Within 90 Minutes of Hospital Arrival 96.0% 97.0%
Overall Pneumonia 95.5% 97.2%
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s) 96.0% 97.0%
Overall Readmission Rates* 19.4% 21.0%
While in Emergency Department (ED)
Average Time Patients Spent in the ED after the Doctor Decided to Admit Them to the Hospital before Leaving for Their Hospital Room 97 minutes 73 minutes
Average Time Spent in ED Before Being Sent Home 133 minutes 136 minutes
Average Time Spent in ED Before Seen by Healthcare Professional 24 minutes 6 minutes
Read more about this data
Data collected: 07/01/2012 - 06/30/2013
Data for Overall Readmission Rates collected: 07/01/2009 - 06/30/2012*