Mercy Health-Clermont Hospital in Batavia, OH - Information and Ratings - YourHealthMatters

 

Hospital Profile

Mercy Health-Clermont Hospital

3000 Hospital Drive
Batavia, OH 45103
Phone: 513-732-8200

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Services Offered:

View this hospital's website for a full list of the services offered.

Patient Access to Health Record:

Yes

Insurance Accepted:

Aetna, Anthem, Blue Cross/Blue Shield, Cigna, Emerald Health, First Health / Coventry, Great West, HealthSmart, Healthspan, Humana, Medicaid, Medical Mutual of Ohio, Medicare, Molina, Ohio Health Choice, Private Healthcare Systems (PHCS), Tricare / Champus, United Healthcare, Workers Compensation

*Check with your insurance provider to verify that your specific plan is accepted at this hospital.

Quality Improvement Programs:

(as reported by this hospital)

We participate in programs to improve patient safety: Partnership for Patients (make care safer), Cincinnati Expecting Success (provide quality care for all), ACT Leadership Team (improve patient safety & quality), Mercy Health Care Transitions Program & Care Coordination Collaborative (help vulnerable patients manage their care), Harm Reduction Collaborative (reduce falls/bedsores), Safety Across the System (improving patient involvement/outcomes).

Accreditation:

American College of Surgeons, Commission on Cancer; Ohio Department of Mental Health, Outpatient Mental Health Services Certification; The Joint Commission

profile updated: July 1st 2013

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Compare this hospital with other hospitals in the Greater Cincinnati area.

Mercy Health-Clermont Hospital

This shows how well area hospitals did in providing care compared to the national average for hospitals across the country.

PATIENT EXPERIENCE

Care that considers patients' needs and wants

NATIONAL AVERAGES

Doctor-Patient Communication 82.0% 82.0%
Nurse-Patient Communication 79.0% 83.0%
Receiving Help When Wanted 68.0% 68.0%
Discharge Information 86.0% 88.0%
Communication about Medicines 64.0% 64.0%
Quietness of Hospital Environment at Night 61.0% 61.0%
Cleanliness of Room and Bathroom 74.0% 78.0%
Pain Management 71.0% 72.0%
Overall Rating of the Hospital 71.0% 75.0%
Overall Recommendation of the Hospital 71.0% 78.0%

EFFECTIVE AND TIMELY CARE

During Hospital Stay
Overall Effectiveness Score 96.5% 98.5%
Overall Surgical Care 98.4% 98.4%
Beta Blocker Prescribed 98.0% 99.0%
Received Medicine to Prevent Infection at the Right Time 99.0% 99.0%
Appropriate Medicine to Prevent Infection 99.0% 99.0%
Medicines to Prevent Infections Stopped at the Right Time 98.0% 98.0%
Received Treatment at the Right Time to Prevent Blood Clots 99.0% 99.0%
Overall Heart Failure 97.3% 99.0%
Discharge Instructions 95.0% 100%
Evaluation of Heart Function (LVF Assessment) 99.0% 99.0%
Medicated for Heart Dysfunction (ACE Inhibitor or ARB for LVSD) 97.0% 97.0%
Overall Heart Attack or Chest Pain 98.8% Not enough
information to report
Aspirin Prescribed at Discharge 99.0% 100%
Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes of Arrival 55.0% Not enough
information to report
PCI Received Within 90 Minutes of Hospital Arrival 96.0% Not enough
information to report
Overall Pneumonia 95.5% 97.1%
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s) 96.0% 97.0%
Overall Readmission Rates* 19.4% 19.2%
While in Emergency Department (ED)
Average Time Patients Spent in the ED after the Doctor Decided to Admit Them to the Hospital before Leaving for Their Hospital Room 97 minutes 129 minutes
Average Time Spent in ED Before Being Sent Home 133 minutes 112 minutes
Average Time Spent in ED Before Seen by Healthcare Professional 24 minutes 10 minutes
Read more about this data
Data collected: 07/01/2012 - 06/30/2013
Data for Overall Readmission Rates collected: 07/01/2009 - 06/30/2012*