Mercy Health-Western Hills Hospital in Cincinnati, OH - Information and Ratings - YourHealthMatters

 

Hospital Profile

Mercy Health-Western Hills Hospital

3131 Queen City Avenue
Cincinnati, OH 45238
Phone: 513-389-5000

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Services Offered:

View this hospital's website for a full list of the services offered.

Patient Access to Health Record:

Yes

Insurance Accepted:

Aetna, Anthem, Blue Cross/Blue Shield, Cigna, Emerald Health, First Health / Coventry, Great West, HealthSmart, Healthspan, Humana, Medicaid, Medical Mutual of Ohio, Medicare, Molina, Ohio Health Choice, Private Healthcare Systems (PHCS), Tricare / Champus, United Healthcare, Workers Compensation

*Check with your insurance provider to verify that your specific plan is accepted at this hospital.

Quality Improvement Programs:

(as reported by this hospital)

We participate in programs to improve patient safety: Partnership for Patients (make care safer), Cincinnati Expecting Success (provide quality care for all), ACT Leadership Team (improve patient safety & quality), Mercy Health Care Transitions Program & Care Coordination Collaborative (help vulnerable patients manage their care).

Accreditation:

American College of Radiology, MRI; American College of Radiology, Nuclear Medicine; American College of Surgeons, Commission on Cancer; College of American Pathologists; Intersocietal Accreditation Commission, Echocardiography; Intersocietal Accreditation Commission, Vascular Testing; Ohio Department of Mental Health, Outpatient Mental Health Services Certification; The Joint Commission

profile updated: July 1st 2013

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Compare this hospital with other hospitals in the Greater Cincinnati area.

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Mercy Health-Western Hills Hospital

This shows how well area hospitals did in providing care compared to the national average for hospitals across the country.

PATIENT EXPERIENCE

Care that considers patients' needs and wants

NATIONAL AVERAGES

Doctor-Patient Communication 82.0% %
Nurse-Patient Communication 79.0% %
Receiving Help When Wanted 68.0% %
Discharge Information 86.0% %
Communication about Medicines 64.0% %
Quietness of Hospital Environment at Night 61.0% %
Cleanliness of Room and Bathroom 74.0% %
Pain Management 71.0% %
Overall Rating of the Hospital 71.0% %
Overall Recommendation of the Hospital 71.0% %

EFFECTIVE AND TIMELY CARE

During Hospital Stay
Overall Effectiveness Score 96.5% Not enough
information to report
Overall Surgical Care 98.4% Not enough
information to report
Beta Blocker Prescribed 98.0% Not enough
information to report
Received Medicine to Prevent Infection at the Right Time 99.0% Not enough
information to report
Appropriate Medicine to Prevent Infection 99.0% Not enough
information to report
Medicines to Prevent Infections Stopped at the Right Time 98.0% Not enough
information to report
Received Treatment at the Right Time to Prevent Blood Clots 99.0% Not enough
information to report
Overall Heart Failure 97.3% Not enough
information to report
Discharge Instructions 95.0% Not enough
information to report
Evaluation of Heart Function (LVF Assessment) 99.0% Not enough
information to report
Medicated for Heart Dysfunction (ACE Inhibitor or ARB for LVSD) 97.0% Not enough
information to report
Overall Heart Attack or Chest Pain 98.8% Not enough
information to report
Aspirin Prescribed at Discharge 99.0% Not enough
information to report
Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes of Arrival 55.0% Not enough
information to report
PCI Received Within 90 Minutes of Hospital Arrival 96.0% Not enough
information to report
Overall Pneumonia 95.5% Not enough
information to report
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s) 96.0% Not enough
information to report
Overall Readmission Rates* 19.4% Not enough
information to report
While in Emergency Department (ED)
Average Time Patients Spent in the ED after the Doctor Decided to Admit Them to the Hospital before Leaving for Their Hospital Room 97 minutes Not enough
information to report
Average Time Spent in ED Before Being Sent Home 133 minutes Not enough
information to report
Average Time Spent in ED Before Seen by Healthcare Professional 24 minutes Not enough
information to report
Read more about this data
Data collected: 07/01/2012 - 06/30/2013
Data for Overall Readmission Rates collected: 07/01/2009 - 06/30/2012*